Cleaner case structure
Uploaded packages are sorted into consistent folders and renamed so the next reviewer can scan the file quickly.
AI-powered loan file operations
AI-powered loan file operations for broker teams
Pre-submission File Quality Review
LAAVA helps brokers, processors and virtual assistant teams review case files faster, qualify borrower evidence earlier, run document readiness checks, identify missing or inconsistent documents, and improve package quality before lender submission.
01
Package
Forms, ID, income, asset and liability evidence organised into broker-review folders for faster review.
02
Cross-check
Application, servicing, PAYG, financials, public search and document technical signals checked for file issues.
03
Memo
Review priorities, missing evidence and manual review actions returned in concise bullet-point memo form.
Broker pain points
Built for the work before submission
Mortgage teams lose hours checking inconsistent documents, repeated attachments, unclear file names, and figures that do not match across the application, servicing calculator and supporting evidence. LAAVA is built to make that checking process faster and more consistent for brokers, processors and support teams.
Technical document checks
PDFs are checked for readable text, scanned status, editing-software signals, signs that a file may have been saved or changed after creation, and active-content indicators.
Cross-document consistency
Income, loan amount, rental evidence, liability statements and application details are compared for obvious inconsistencies.
Broker-readable memo
Findings are summarised as practical review actions rather than raw logs, links or internal file paths.
Faster customer qualification
Common evidence gaps and conflicts are surfaced earlier so brokers can follow up with borrowers before lender submission.
Virtual assistant workflow support
Standardised checklists, package structure and memo outputs help broker teams delegate file preparation work without losing review consistency.
How it works
Three steps from uploaded ZIP to reviewed package
- Upload the prepared case ZIP. Choose the available file review template and upload one package.
- LAAVA packages and reviews the evidence. It organises files, extracts readable text, runs technical checks and cross-checks the case position.
- Download the reviewed ZIP. The result contains organised folders and a Submission Readiness Memo with highlighted review priorities and manual review items.
Pricing
Simple credit pricing for file reviews
Credits are purchased online and stay on the account until used.
Each upload or re-upload of a case package consumes one credit.
FAQ
Important usage boundaries
Does LAAVA make credit decisions?
No. LAAVA does not provide credit advice, approve loans, decline loans, or replace broker, licensee or lender judgment.
Does LAAVA certify document authenticity?
No. It checks technical indicators and inconsistencies only. Automated PDF checks are not forensic conclusions.
Who is responsible for the final submission?
The mortgage broker, licensee and lender remain responsible for final review, compliance, suitability, policy checks and submission decisions.
Technical review disclaimer
LAAVA is an independent software platform for broker file organisation and pre-submission document quality review. It is not a lender, mortgage manager, aggregator, credit representative, credit provider, or loan approval service. LAAVA does not create, alter, complete, or embellish borrower evidence. Source documents remain the broker's original evidence files.